At ab9999, the privacy and security of your personal data is treated with the same seriousness as the security of your PKR funds. This Privacy Policy explains precisely what information we collect from players across Pakistan, how it is used, who it is shared with, and what rights you hold over your own data.
All personal data stored by ab9999 — including your CNIC details, contact information, and PKR transaction history — is encrypted at rest using industry-standard AES-256 encryption. Your information is never stored in plain text on any ab9999 system.
ab9999 does not sell, rent, or trade your personal data to third-party marketing companies. Data is only shared with carefully vetted service partners — such as payment processors like JazzCash and EasyPaisa — strictly for the purpose of delivering the ab9999 service to you.
Every ab9999 player has the right to request a copy of the personal data we hold about them, and the right to request deletion of that data where no overriding legal obligation requires us to retain it. Requests can be submitted via [email protected].
All data transmitted between your device and the ab9999 platform — whether you are logging in from Karachi, placing a cricket bet from Lahore, or withdrawing to your HBL account from Islamabad — is protected by TLS 1.3 encryption in transit.
ab9999 does not hold onto your data indefinitely. Retention periods are defined by legal obligation, anti-money laundering requirements, and operational necessity. Once the retention period for a data category has passed, data is securely deleted from our systems.
Promotional emails, SMS updates on PSL markets, and bonus notifications are only sent to players who have opted in. You can withdraw your marketing consent at any time from your ab9999 account settings or by contacting our support team — no questions asked.
This Privacy Policy ("Policy") sets out how ab9999 ("ab9999", "we", "our", "us") collects, processes, stores, and protects personal data in connection with the ab9999 online casino and sports betting platform, accessible at ab9999.biz and any associated mobile-optimised versions thereof.
ab9999 serves players primarily across Pakistan — including major cities such as Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, and Peshawar — and takes its obligations toward the privacy of those players with the utmost seriousness. This Policy is written in plain, accessible English so that every ab9999 player understands exactly what happens to their personal information.
By registering an ab9999 account, making a deposit, or continuing to use the ab9999 platform following any update to this Policy, you acknowledge that you have read and understood the terms described herein. If you do not agree with any part of this Policy, please discontinue use of the platform and contact our support team to close your account.
This Policy should be read alongside the ab9999 Terms & Conditions and our Responsible Gaming page, both of which contain additional provisions relevant to your use of the ab9999 platform.
ab9999 collects personal data from players in the following categories. Not all categories apply to every interaction — the data collected depends on how you use the platform.
When you create an ab9999 account, we collect: your full legal name, date of birth, residential address in Pakistan, email address, and a chosen username. This data is collected to create and administer your account, verify your identity in compliance with our Know Your Customer (KYC) obligations, and ensure eligibility (21 years of age or older) under our responsible gaming policy.
As part of the KYC process required under international anti-money laundering (AML) standards, ab9999 may request copies of identity documents including your National Identity Card (CNIC), passport, or other government-issued photo identification. These documents are handled with the highest level of security and are retained only for as long as legally required.
We collect data relating to your deposits, withdrawals, and gaming transactions. This includes records of transactions processed via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, including transaction reference numbers, amounts in PKR, timestamps, and associated account identifiers. We do not store full bank account credentials on our servers.
We maintain records of your gaming and betting activity on the ab9999 platform. This includes bet history, game session logs, wagering amounts, bonus usage, cricket betting markets accessed, PSL bet records, and slot game activity. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.
| Data Type | Examples | Purpose |
|---|---|---|
| Device identifiers | Device type, OS version, browser | Platform optimisation, fraud detection |
| IP address | IPv4 / IPv6 address at time of login | Geolocation, security, AML compliance |
| Session data | Login time, session duration, pages visited | Responsible gaming monitoring, analytics |
| Cookie data | Session cookies, preference cookies | Authentication, personalisation |
If you contact ab9999's customer support team via live chat or email, we retain records of those communications for quality assurance, dispute resolution, and regulatory compliance purposes.
ab9999 uses the personal data it collects strictly for the following purposes:
ab9999 does not use your personal data for any automated individual decision-making that produces significant legal effects, beyond the fraud detection and responsible gaming systems described above. Where such systems flag an account, a human review is always conducted before any consequential action is taken.
ab9999 processes your personal data on the following legal bases, depending on the category of data and the purpose of processing:
ab9999 does not sell your personal data. We do not share your data with third-party advertising networks for the purpose of targeting you with third-party advertisements. Personal data is shared only in the following limited and necessary circumstances:
To process your PKR deposits and withdrawals, ab9999 shares necessary transaction data with your chosen payment service provider — JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank. These providers operate under their own privacy policies and are contractually bound to use your data solely for the purpose of processing your transaction.
ab9999 partners with licensed third-party game developers to deliver its casino game library, including slot titles, live dealer tables, Teen Patti, and Ocean Lord. These providers may receive limited session and game-result data necessary for the operation of their games. They are contractually prohibited from using this data for any purpose other than game delivery.
ab9999 may be required to disclose personal data to regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law or valid legal process. We will notify you of any such disclosure request to the extent permitted by law.
In the event that ab9999 undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights under this Policy will continue to apply.
ab9999 uses cookies and similar tracking technologies to operate the platform, maintain your logged-in session, remember your preferences, and analyse platform performance. The categories of cookies used on ab9999 are as follows:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, authenticate your account, prevent CSRF attacks | Session |
| Functional | Remember your language preference, display settings, and last-visited game category | 30 days |
| Analytics | Measure page performance, identify navigation bottlenecks, improve user experience | Up to 12 months |
| Responsible Gaming | Track session duration locally to trigger time-reminder notifications | Session |
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to log into and use the ab9999 platform. Disabling functional or analytics cookies will not affect your core gaming experience.
ab9999 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and regulation. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data is securely and irreversibly deleted or anonymised so that it can no longer be associated with any individual player.
ab9999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ab9999 will notify you without undue delay and provide clear information about the nature of the breach, the data affected, and the steps you should take to protect yourself.
We strongly recommend that all ab9999 players enable two-factor authentication (2FA) from their account security settings. This provides an additional layer of protection beyond your password and is available to all accounts at no charge.
As an ab9999 player, you have the following rights with respect to your personal data. These rights may be exercised at any time by contacting our support team at [email protected]:
To exercise any of the above rights, please contact us at [email protected]. We will acknowledge your request promptly and respond in full within 30 calendar days. Where a request is complex or numerous, we may extend this period by a further 30 days, in which case we will notify you of the extension.
The ab9999 platform is strictly for adults aged 21 and above. ab9999 does not knowingly collect, process, or retain personal data belonging to individuals under the age of 21. Age verification is a mandatory step in the ab9999 account registration and KYC process.
If you are under 21 years of age, you must not use the ab9999 platform or submit any personal data to ab9999. If ab9999 discovers that personal data has been collected from an individual under the age of 21, that data will be immediately and permanently deleted, the associated account will be closed, and any deposits will be returned.
If you believe that a minor has created an ab9999 account, please report this to our support team at [email protected] immediately. ab9999 will investigate all such reports as a matter of the highest priority.
ab9999 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — such as a change to the categories of data we collect, the purposes for which we use it, or the third parties with whom we share it — we will notify registered players by email and/or by displaying a prominent notice on the ab9999 platform prior to the change taking effect.
The "Last Updated" date displayed in the Hero section at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how ab9999 is protecting your personal data. Your continued use of the ab9999 platform following any amendment constitutes acceptance of the revised Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which ab9999 handles your personal data, please contact our dedicated Privacy team:
ab9999 is committed to resolving all privacy complaints fairly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority or the regulatory body under whose jurisdiction ab9999 operates its international gaming licence.
Your privacy is protected end to end at ab9999 — from your first PKR deposit to every cricket bet and slot spin. Ready to experience Pakistan's most trusted royal casino?